First off, the burgers are HUGE. If you can finish one, good luck staying awake. We came in a group of 5 on a Monday for lunch, fairly empty. Our server (Elijah?) was so nice and super attentive. The onion rings are phenomenal. One plate comes with 5-6 LARGE onion rings. The burgers are delicious and so are the fries. I was thoroughly impressed.
Overview
If you're looking for a place where you can enjoy mouthwatering burgers, delicious sides, and a great atmosphere, Burgatory in Pittsburgh is a must-visit. Located at 932 Freeport Rd, Pittsburgh, PA 15238, this trendy diner-style restaurant offers a fresh take on classic American comfort food. Whether you’re in the mood for a juicy burger stacked high with toppings or craving a unique shake to satisfy your sweet tooth, Burgatory has something for everyone.
From the moment you walk into Burgatory, the vibe feels welcoming and relaxed, perfect for a casual meal with friends or a laid-back lunch with family. The restaurant’s décor strikes a balance between modern and cozy, with industrial touches and warm lighting that create a laid-back yet stylish atmosphere. It’s the kind of place that feels right whether you’re grabbing a quick bite or settling in for a longer dining experience.
Burgatory’s menu is full of tempting choices that will make it hard to decide what to order. The star of the show, of course, is the burgers. With options like the signature Burgatory Burger, made with a perfectly seasoned beef patty, melted cheese, lettuce, tomato, and their own special sauce, it’s no surprise that this place has gained such a loyal following. The burger is juicy, flavorful, and loaded with toppings that perfectly complement the beef. But what really sets Burgatory apart is the customizability of the burgers. You can choose from a variety of premium meats like beef, chicken, or even a veggie patty. The options for toppings and sauces are vast, allowing you to craft the perfect burger to suit your tastes.
If you're feeling adventurous, try the Pittsburgher burger, topped with crispy fries and coleslaw, which is a local favorite and a great example of how the restaurant embraces regional flavors. Pair your burger with one of their flavorful sides, like crispy onion rings or a serving of tater tots with a selection of dipping sauces. They also offer a great selection of fresh salads for those looking for a lighter option.
For dessert, don’t miss out on their decadent milkshakes. Burgatory offers some of the most indulgent shakes around, like the S’mores Shake, which is a sweet, campfire-inspired treat loaded with marshmallows, graham crackers, and chocolate. The shakes are thick, creamy, and come in a variety of inventive flavors that are perfect for those with a sweet tooth.
What’s also worth noting is that Burgatory is dedicated to using high-quality ingredients. From locally sourced meats to fresh, crisp vegetables, every dish reflects the restaurant’s commitment to quality. They pride themselves on creating dishes that are both satisfying and delicious, while maintaining an emphasis on sourcing ingredients that support local businesses.
While the food is undoubtedly the highlight, Burgatory’s service also deserves praise. The staff are friendly, attentive, and always ready with recommendations. Whether it’s your first time visiting or you’re a regular, they make you feel like you’re part of the Burgatory family. The staff’s enthusiasm for the menu and their eagerness to make your dining experience memorable only adds to the restaurant’s charm.
The location at 932 Freeport Rd is easy to get to, whether you’re coming from the city or the surrounding suburbs. It’s in a nice spot that offers easy access to a variety of other local businesses, making it a great stop for a meal after a day of shopping or exploring the area. There’s ample parking available, so you don’t have to worry about finding a spot.
When it comes to customer reviews, Burgatory has earned a solid reputation. Diners rave about the quality of the food, the friendly service, and the overall experience. It’s the kind of place you can visit again and again, knowing you’ll always get great food in a relaxed, welcoming environment. For anyone in Pittsburgh or passing through the area, Burgatory offers an experience that’s hard to beat. Whether you’re in the mood for a classic burger or something more adventurous, this spot has earned its place as a favorite among locals and visitors alike.
Good to know
Service options
✓ Outdoor seating ✓ Delivery ✓ Takeaway ✓ Dine-inHighlights
✓ Fast service ✓ Great beer selection ✓ Great cocktails ✓ SportPopular for
✓ Lunch ✓ Dinner ✓ Solo diningAccessibility
✓ Wheelchair-accessible car park ✓ Wheelchair-accessible entrance ✓ Wheelchair-accessible seating ✓ Wheelchair-accessible toiletOfferings
✓ Alcohol ✓ Beer ✓ Cocktails ✓ Coffee ✓ Comfort food ✓ Happy-hour drinks ✓ Happy-hour food ✓ Late-night food ✓ Quick bite ✓ Spirits ✓ Vegetarian options ✓ WineDining options
✓ Lunch ✓ Dinner ✓ Catering ✓ Dessert ✓ Seating ✓ Table serviceAmenities
✓ Bar on site ✓ ToiletAtmosphere
✓ Casual ✓ TrendyCrowd
✓ Family friendly ✓ Groups ✓ Tourists ✓ University studentsPayments
✓ Credit cards ✓ Debit cards ✓ NFC mobile payments ✓ Credit cardsChildren
✓ Good for kids ✓ High chairs ✓ Kids' menuParking
✓ Free parking lot ✓ Paid street parking ✓ ParkingPhotos
1 / 4
Location
Reviews
- No ratings yet 1748 reviews
The food was fire!!! The milkshakes were incredible. I didn't mind this at all, but if you plan to eat here, it dies take a while. We were a party of three, and we were there for a solid hour and 15. Plan for it to be a bit of a wait for your food, it was worth it! I'd way prefer this to a stupid Crapplebees, or other chain! Highly suggest this place!
From the moment I walked into Burgatory, I was greeted with genuine warmth by a team that clearly loves what they do. The positive, happy-go-lucky vibe among the staff was contagious—you could tell they worked well together and enjoyed being there. My waitress recommended a brand-new menu item that had just launched the day before, and she sold it with such enthusiasm that I had to try it. I'm so glad I did—the meal was absolutely delicious. When it came time for dessert, she pointed out the large cookie sundae, and it was a showstopper. The cookie was perfectly warm, the ice cream melty in the best way, and the presentation was phenomenal. My server was knowledgeable, kind-hearted, and incredibly attentive throughout the visit. Ten out of ten—highly recommend, and I’ll definitely be back!!!
Went for drinks and food after seeing wicked so we caught the wicked cocktails! So good! Will definitely be back for dinner and a movie
Went on a weekday. The staff was attentive and lovely, even apologizing for things that were not even a problem. The burgers were well crafted as always. I had to eat my Take 5 milkshake with a spoon there were so many bits in it. You spend the same amount of money elsewhere and get lesser quality and atmosphere. Spend it here, leave a good tip, and walk out satisfied instead of wanting.
If you're looking for a burger, go to mcdonalds. If you're looking for a Burger Elevated, this is the place. They have more options than you have sense to pick them. They always cook the burger exactly how you want it. The aides are outstanding and their shakes are definitely heavenly. Oh, and the staff is amazing. Always friendly, upbeat and smiling. They know you're going to love the food, and it shows.
I actually went to this location when it was the only one and the now expanded franchise was just getting off the ground. After years and a ton of growth into an area institution, I went with my wife and son for lunch on a holiday Monday, and had a nice time overall. The specialization is obviously burgers, with the ability to create your own being a linchpin. My wife and I both chose that option, and enjoyed our choices, though I do feel the total quality (especially for the price) has diminished a but as the franchise has grown. But it's still a good burger, with pleasant and attentive staff and an atmosphere that feels comfortable. Worth a stop if you're in the area and craving a burger with creativity.
So grateful for the employees here! I wanted to take a burger 3hrs to home for my husband. They completely deconstructed it for me for the road! So nice and friendly. Thank you!!